Static process documents fail to deliver real business value. Read to discover some of the benefits that can be obtained through intentional process management.

So, you want to start managing and improving your processes, but you’re having trouble getting others in your organization on board? Read to understand how to navigate some common objections to process management.

The traditional way of managing an organization in functional silos does not allow for the agility required in today's business arena. To stay competitive, organizations should consider a process-focused management system - one fixed on value creation and cross-functional collaboration.

Leading change is hard. Knowing when and how to make appeals to your stakeholders is critical to change success.

Do you know how you do what you do? A process framework can help you answer this question by identifying and organizing your business processes.

To lead a business transformation is to lead change. Yet, so many organizations rush into initiatives without a framework in place to guide them. Kotter’s eight stage change process might be a solution.

Measuring process improvements is key to maintaining stakeholder support of process management. However, some organizations are intimidated by the idea of measuring process improvements. But, getting started does not have to be hard or complex.

Is it a process? This may be the most important question you can ask when starting your process management and improvement journey.

2020 was an interesting year to say the least. Hear from process management experts Jean Suh and Jerome Deveix as they reflect on the last year and look forward to 2021.

Without clear categories and definitions supporting your process management effort, you risk stakeholders talking past one another and benchmarks for success are blurred.

Process automation is certainly a worthy optimization tactic. However, it must be bridled by the knowledge only obtained through the discipline of process management.