Effective automation requires understanding and mapping core business processes, and balancing rapid automation demands with careful planning.

Static process documents fail to deliver real business value. Read to discover some of the benefits that can be obtained through intentional process management.

So, you want to start managing and improving your processes, but you’re having trouble getting others in your organization on board? Read to understand how to navigate some common objections to process management.

The most valuable assets within an organization are not to be found in equipment, buildings, or even money - instead, they can be found in the brains of the workforce, the know-how earned through years of experience. Processes can help us extract and leverage that knowledge.

The traditional way of managing an organization in functional silos does not allow for the agility required in today's business arena. To stay competitive, organizations should consider a process-focused management system - one fixed on value creation and cross-functional collaboration.

Leading change is hard. Knowing when and how to make appeals to your stakeholders is critical to change success.

Do you know how you do what you do? A process framework can help you answer this question by identifying and organizing your business processes.

A clear vision and strategy for your digital transformation project will pay dividends when it comes to buying new technology.

To lead a business transformation is to lead change. Yet, so many organizations rush into initiatives without a framework in place to guide them. Kotter’s eight stage change process might be a solution.

Measuring process improvements is key to maintaining stakeholder support of process management. However, some organizations are intimidated by the idea of measuring process improvements. But, getting started does not have to be hard or complex.

Is it a process? This may be the most important question you can ask when starting your process management and improvement journey.

To maximize the value of business knowledge, organizations can leverage processes as the framework to contextualize and share that business information with employees.

Making decisions can be hard. When speed and objectivity are important, a decision matrix can be a valuable tool, decreasing the animosity and confusion that often surrounds the decision-making process.

2020 was an interesting year to say the least. Hear from process management experts Jean Suh and Jerome Deveix as they reflect on the last year and look forward to 2021.

Any attempt at process documentation requires a language with which to communicate the process to others. Using a process language that complements your purpose will make documentation easier and help ensure the process users will be satisfied.

Without clear categories and definitions supporting your process management effort, you risk stakeholders talking past one another and benchmarks for success are blurred.

Achieving operational excellence requires more than establishing a new mission statement. It demands knowing and understanding your processes, managing them, and applying process optimization tactics consistently.

Process automation is certainly a worthy optimization tactic. However, it must be bridled by the knowledge only obtained through the discipline of process management.

Process reviews are how an organization keeps their process standards in step with the current business requirements.